Customer Service

In addition to its core marketing and supply business GfE-MIR Group also provides a range of value adding technical services to its client base, enabling the development of close and long standing relationships.

  • In addition to product supply, GfE-MIR Group is able to provide integrated technical solutions to its customers – such as:
    • advice on optimal product specifications based upon a technical evaluation of a customer’s production assets.
    • assistance with technical production issues related to end-product specifications.
    • benchmarking analysis of similar and/or competing technologies to optimise technical performance.
  • The technical solutions provided to its clients ensure an even closer relationship between GfE-MIR Group and its client base.
  • GfE-MIR Group views the additional technical services as an important means of maintaining long term customer relationships.

The integrated technical assistance service provided significantly differentiates GfE-MIR Group from its competitors.